Dear Vasu,
thanks for the response.
I have maintained HEC and MC in the OT83 already.
actually i have been frequently changing external transaction in the bank file UMSATZ.TXT, is that the reason this error is coming.
should i or should not i change the file UMSATZ.TXT frequently ? here i am little confuse .
on which field the external transaction code should be maintained, because actually now i am testing for the first time so the file which the bank is producing is only for testing. so i do not know which value should be maintained in which field in the bank file.
i got information in the SCN search that external transaction should be maintained in the column No. 34, so in the bank file it is not maintained in column No.34, even i have maintained but same error.
One more doubt is in which column in the bank file UMSATZ.TXT document number or document reference number should be maintained so that it should clear customer.
actually we initially going for only customer payment clearing , so only customer payment statement uploading and our requirement is all customer payment should clear.
so how system should clear the customer as a whole not at open item basis , because bank has told us that only customer will be credited and bank will be debited when i upload, such a way one entry will be passed for the payment but open item in the customer should be clear manually.
so how sytem will find the customer and post. even i have maitained the customer code.
So in which field, the customer code and external transaction code should be maintained, here i am very much confused.
kindly help me in this regard
thanks
Prabin