Hello Experts,
I am working on integration of CRM Service order to MRS and need some inputs for below scenario.
Scenario :
When i create a service order from SAP CRM system, i am adding two products to that and adding the proper Partners in service order. When i am clicking on save service order is getting created.
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For the 20 Line item i am doing some assignment and clicking on save.
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When i open this Service order or demand in SAP ECC system via Tcode /mrss/plbosrv , i can see this service order. But the assignments which i have done on service order is not coming on the planning board. I have implemented proper Note for this process to happen.
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Even though i had assigned one technician in partner tab and had done assignment in service order (CRM), i am not able to see any assignment in ECC system.
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My Doubts :
1) What is the configuration missing for resources not getting reflected in ECC system ?
2) Is there any way to do the Resource planning in standalone way, without the service order ?
3) Where the resources needs to be configured so that they appear in ECC - Planning board. I am not able to see any single resource in dropdown and it says 'No resources assigned'.
Please provide your valuable inputs.
BR,
Nikhil Kulkarni