Hello Gurus,
We are facing issue in our test system for PDF attachment list for service order.When we are trying to open PDF with path IW33->Environment->Display original documents->Attachment list(pop up) in SAP 720 GUI.
Live scenario :
We get attachment list as per the attach document without any installation of Livelink software.
Test system scenario:
Test system is exactly configured like Live system but we are not getting attachment list and receiving error
"Error calling application via OLE ALVIEWER.APP".Please find the attach document.
There is not any issue with Live link software installation.
We have consulted with our IXOS team and found there is no issue from IXOS.
Please let us know what may be the reason,what setting is missing.
Regards,
Geetanjali