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Deadline reminder emails being trigerred to substitute user's substitute which is incorrect.

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Hello all

 

Request your inputs on the alert reminder configuration for deadline approval emails.

 

In current scenario we are having issues wherein reminder emails are being trigerred to user's substitute and also substitute user's subbstitute so for a single shopping cart there are many reminder emails trigerred .

 

Request your help in guiding how this can be handled. the emails should only be triggred to user's substitute not to subsitue users substitute.

 

Regards,

Manoj


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